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24 Hour Domestic Violence Hotline 619.234.3164

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If you or someone you know needs help, please call our 24-hour emergency hotline at 619.234.3164.

Domestic violence is prevalent in our community. Therefore, the YWCA provides a much-needed oasis of hope for women and children who may think they have no alternative than to remain in an abusive situation.

The Becky's House® domestic violence program supports the individual's journey from victim to survivor to achiever. The program includes a 30-day domestic violence emergency shelter, three 18-month transitional living programs and our new scattered Transition in Place program for victims of domestic violence and their families.  


24-hour Domestic Violence Hotline
Our 24-hour Domestic Violence Hotline provides crisis intervention, safety planning, shelter placement, and information and referrals to more than 2,500 callers each year. We work closely with other providers and the National Domestic Violence Hotline to ensure that callers are connected to resources that can meet their needs. Se habla español. 24 hour emergency hotline: 619.234.3164.

Case Management
Case management is a critical component of the YWCA’s strategy to assist women and families in recovering from the trauma of domestic violence. Our Case Managers assess the needs of each client and their family and arrange, coordinate, monitor and evaluate a package of multiple services designed to achieve the goals of the client.

Intensive group therapy sessions, conducted by Masters level interns, are provided to all of the residents of Becky’s House.  These counseling  sessions cover the cycle of domestic violence, self-esteem/assertiveness training, boundary setting, conflict resolution, and techniques to manage anger and stress.  Individual counseling, as needed, is also provided.

Legal Assistance
The YWCA’s legal team provides comprehensive legal services, including, but not limited to, assistance with temporary restraining orders, legal separation/divorce actions, child custody/support, immigration matters, employment and housing issues for victims of domestic violence, dating violence and sexual assault to Becky’s House clients and under-served women in the community through our highly successful mobile legal clinics.

Career Development
Building economic security for victims of domestic violence is a top priority for the YWCA’s Becky’s Houseprogram.  Staffed by an Employment Development Manager and a Career Counselor, the YWCA Career Center provides resume writing assistance and job search activities through internet-based employment sites and works with employers to create internship opportunities so that clients can gain experience and hands-on skills. 

Financial Literacy
Many domestic violence victims suffer economic abuse, a method of control used by abusers to block access to money. This is done by prohibiting victims from getting or keeping jobs, destroying victims’ credit and other tactics that limit their ability to survive financially. The Becky’s House program helps survivors of domestic violence with the financial knowledge, skills and resources that they need to get safe, stay safe and thrive. 

Children’s Services
The children in the Becky’s House program who have witnessed domestic violence act similarly to children who have been physically abused and exhibit symptoms such as depression, anger, low self esteem, confusion, withdrawal from personal contact with others and guilt. The YWCA’s Children’s Enrichment Program offers a variety of therapeutic, social and educational assistance to address the needs of children, particularly pre-school age children, whose well-being is threatened by their exposure to domestic violence. The program is directed by YWCA Children’s Activity Coordinators, in partnership with YWCA volunteers, and activities include weekly reading groups and tutoring sessions; visits to libraries, museums and parks; and attendance at community events. Because visual and creative arts have proven to be a means of healing, children are also provided with opportunities to express themselves through music, art, creative writing, and performance projects led by local artists and musicians.

What Makes this Program Unique?
The YWCA’s Becky’s House has the largest number of emergency shelter and transitional housing beds in the county, with 47 and 138 respectively, for women and children escaping domestic violence. 

We take in domestic violence survivors all hours of the day and night and on weekends (24 hours a day, 7 days a week, 365 days a year).

We provide trauma-informed services to our residents. Each staff member incorporates knowledge about trauma in all aspects of service delivery, is hospitable and engaging for survivors, minimizes recurring victimization, and facilitates recovery.

All children who accompany their mothers to our shelter and transitional housing programs receive specialized services to overcome the trauma they have experienced. Family members are not separated by gender or age.

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