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Cortez Hill Family Center

“I am a single dad who moved into the Cortez Hill Family Center with my 12-year-old son. At the time I entered the program, it was difficult for me to continue working due to my deteriorating health. The YWCA helped me get the proper medical treatment and I was able to maintain my employment and continue attending school. The Cortez Hill Family Center is a wonderful program that doesn’t just provide a handout, but is a true support system for those in need.”

— Former Cortez Hill Resident

The Cortez Hill Family Center is one of only three residential programs for homelessness families in the City of San Diego. The center provides 45 families with individual apartment-style housing at one time. The program is 120 days in length.

For information or to pick up an application, please call 619.239.0355, email frontdesk@ywcasandiego.org or visit the YWCA's administrative offices at 1012 C Street, San Diego, CA 92101 (Monday to Friday, 9am – 5:30pm).

SERVICES

Case Management
Case management is a critical component of the YWCA strategy to assist families who are overcoming homelessness.  Our Case Managers assess the needs of each client and their family and arrange, coordinate, monitor and evaluate a package of multiple services designed to achieve the goals of the client.

Counseling
Intensive group therapy sessions, conducted by Masters level interns, are provided to all of the residents of the Cortez Hill Family Center.  These counseling sessions cover self-esteem/assertiveness training, boundary setting, conflict resolution, the cycle of domestic violence (where pertinent) and techniques to manage anger and stress.  Individual counseling and parenting classes are also provided.

Legal Assistance
The YWCA’s legal team provides comprehensive legal services, including, but not limited to, assistance with temporary restraining orders, legal separation/divorce actions, child custody/support, immigration matters, employment and housing issues for victims of domestic violence, dating violence and sexual assault to families served by the Cortez Hill Family Center as well as under-served women in the community through our highly successful mobile legal clinics.

Career Development
Building economic security for survivors of homeless is a top priority of the Cortez Hill Family Center program. Staffed by an Employment Development Manager and a Career Counselor, the YWCA Career Center provides resume writing assistance and job search activities through internet-based employment sites and works with employers to create internship opportunities so that clients can gain experience and hands-on skills. 

Financial Literacy
The Cortez Hill Family Center helps survivors of homelessness gain the financial knowledge, skills and resources that they need to get safe, stay safe and thrive. 

Children’s Services
The YWCA’s Children’s Enrichment Program offers a variety of therapeutic, social and educational assistance to address the needs of children, particularly pre-school age children, whose well-being is threatened by their exposure to homelessness. The program is directed by YWCA Children’s Activity Coordinators, in partnership with YWCA volunteers, and activities include weekly reading groups and tutoring sessions; visits to libraries, museums and parks; and attendance at community events.  Because visual and creative arts have proven to be a means of healing, children are provided with opportunities to express themselves through music, art, creative writing, and performance projects led by local artists and musicians.

What Makes this Program Unique?

This is the only homeless program in San Diego County that keeps homeless families together. Family members are not separated by age or gender.

Assistance with transportation is provided.

Medical assessments and services are offered.

24 Hour On-Site Security is provided.

Nearly 60 percent of Cortez Hill Family Center residents find stable housing upon completing the program. 

The Cortez Hill Family Center serves nearly 600 individuals each year.